Our Community Manager, Celia Newlands, brings a wide variety of skills to the business.

“I run the Membership programmes, and as such, I’m always looking for new ways to help small businesses and sole traders within the community. As a natural part of the role of Community Manager, I’m often in a position to connect people who may be able to collaborate together in order to resolve both their problems, and as a result, grow both businesses. Over time, people have often joked about me being a ‘business dating service’ (I really hated that one!) and a small business surgery. The second nickname has kind of stuck and is now an integral part of our Membership offering.”

“I am meeting people at all different stages of running a business – from developing a great idea for a business, right through to struggling to grow past a plateau.
In the midst of working ‘inside’ the business every day, they often can’t see the proverbial ‘wood for the trees’, and having worked in change management, I am always looking in from the outside, which often makes it easier to see how simple tweaks could really improve things. And I don’t shy away from the hard questions – if I need you to see that your business will only grow if you stop micro-managing everyone, I will (gently) tell you! 😉”

“Some people might need to find Marketing support (and there are SO many different areas of speciality in that field), others a great Graphic Designer to help them build or create brand consistency. Maybe the reason the business isn’t growing is that they are undervaluing themselves and not charging enough, or maybe they have lost their passion in amongst the business development, and the numbers that don’t make sense, or they feel their staff are letting them down….

The list goes on, but my enthusiasm to find a solution doesn’t dilute – it’s what drives me, and gets me jumping out of bed every morning, excited to go to work (those who work with me will testify to this) – even on Mondays!”

The service is a general information offering, but Celia will try to tailor it as much as possible to peoples needs, based on the information they provide. Always trying to find a local service provider to help if she can, Celia is really passionate about growing the local economy. She will ask questions to help clarify the areas a business may be struggling with, or where they are seeking a service provider, before making suggestions of who may be able to assist. It will often consist of more than one option, so the business can compare and see which provider fits their needs best.

“I wanted to offer a local, centralised solution which met many different needs” says Celia.

“I try to help the client by letting them know what is available in their own community – often people want to make a human connection with a service provider, and as much as we can all search online for answers these days, sitting down for a face-to-face chat with someone you may be deciding to hand your hard-earned money to, or entrust with your clients, is sometimes the best option to gain a real sense of trust.
I don’t only recommend our Members in these circumstances of course – I am a real believer in authentic recommendation – and even if I’ve not used the services personally, but have worked with the person and feel they could be the right match, I will say that.
I know a little bit about a lot of business subjects, but in these situations, I am really a provider of information as opposed to a specialist (hence ‘small business surgery’!).
Finding the ‘specialist’ can be time-consuming, and having spent most of my career striving to provide excellent Customer Service, finding the right product or service to meet the client’s needs is something I’m proudly confident about.
I’ve built up a large network of local connections, and have researched significantly to find out what is available in our business community, so I can save people a lot of time if they need assistance and aren’t sure where to look.”

Contact Celia if you are interested in becoming a Member and utilising the ‘small business surgery’. (07) 3180 1615

Referring to ‘Sleep Is Vital…’ article by Michael Thomas 19 Feb 2019

Member Guest Blog – thanks to Geoff Brearley, from Bayside Sleep Health.

In this interesting ‘sleep experiment’ article, the author has mentioned a number of present-day dysfunctional beliefs, and true facts, about sleep. 

Work hours, sleeping hours, daytime functioning, napping, foods, concentration and mood are certainly all inter-related to sleep – or lack of it.

  • There is no doubt that we currently live in a ‘24/7’ world, whether we like it or not. 
  • Twenty-four hours of television, movies, food availability, smartphone device and Internet access, even gymnasiums, are all available during normal daytime hours, and seriously unearthly night time hours. 
  • Add in the pressures of increased performance demands at work, more deadlines, more tasks, and the expectation of instantly responding to text messages and emails, is it any wonder that we sometimes physically and mentally struggle with daily life, including fatigue, poor memory and concentration, and irritability?  Why is this so hard?

Why are we choosing to engage with any or all of these activities during the night at the expense of sleep? 
The answer is simple – we have forgotten about the importance of sleep to our overall health and well-being.  You have all heard of the “Three Pillars of Health’ – Diet, Exercise and Sleep. 
– Do we spend around eight hours a day actually eating?  No. 
– Do we spend around eight hours a day exercising?  No, unless of course we are one of the chosen few to compete at Olympic Games or elite sports level – so for most of us, no.

So why then is it necessary to allocate around eight hours at night to the single longest behaviour we engage in (or should do) every 24 hours?  The answer – sleep must be important.  Sleep is the essential, fundamental pillar of health.

As the author indicates in his article, he thought it was easy to experiment with sleep timing and duration in order to fulfil workplace demands.  But that approach is completely the wrong way around. 
Firstly, there is no denying that we humans have evolved to be active creatures by day and restful sleepers by night – that process has only taken a few hundred thousand years to be set in our DNA. 
But secondly, why do we think we can adjust that anyway, or instantly, to suit the 21st century?  We cannot and should not.  Quality sleep at night is the priority.

The body operates on a biological circadian clock found deep within the brain and has evolved to function on two factors only – whether it is light, or whether it is dark; simple as that. 
Whatever our busy, active days look like starting at sunrise, and reducing at sunset, the one thing we all should have in common is sleep need, sleep ability and sleep opportunity; not sleep reduction or sleep deprivation.  Sleep research has shown that normal healthy adults need between seven and nine hours of sleep, every night (not just on week nights) for normal, healthy, effective daytime functioning, every day, including weekends.

During good quality, restful sleep at night, restoration and repair of the physical body occurs during the deep sleep cycles. 

And no less importantly, mental restoration tasks take place during our lighter sleep dream cycles.  While the actual dream content is often nonsensical (regardless of our memory of them), this part of sleep is equally essential mentally, for good decision-making, problem-solving ability, coping skills and stable mood by day. 
So, if we have bedtime and waking hours at random, all over the place, of varying less-than-optimum lengths, we cannot possibly function well physically, or be mentally alert or pleasant to others next day. 
Research also shows that there are increased risk factors linking sleep deprivation with poor mental health (including depression and anxiety) and poor physical health (including cardiovascular disease and diabetes).

As the author later positively discovered in his own ‘experiment with sleep’, his adjustments to quality, quantity and timing of his sleep produced seemingly amazing results.  But realistically, he simply returned to normal, healthy, happy, productive and efficient daytime functioning, as we all can.

So, ask yourself, what do you need to change about your sleep behaviours (or lack of) to make your days much more productive, effective and healthy again? 

To find the answer, sleep on it!

Geoff Brearley, Sleep Psychologist

Bayside Sleep Health, Wynnum, QLD.
makesleepyourfriend.com

Hi Derek – Thanks so much for taking time out of your busy day to talk to me!
You were one of the first Associate Members joining up to Central Business Associates when we opened, and I look forward to working with you in the future. I am keen to find out more about your business, and let people know more about Financial Milestones. So let’s get started!

Q1: Business Name?
DEREK: Financial Milestones

Q2: Your name, and position in the business?
DEREK: Derek Miles – Principal

Q3: Describe your product or service.
DEREK: I am a Tax/Business Accountant and a Finance Broker. Typically the kind of people I work with are business owners or working professionals who want to increase their future prosperity.

Q4: If you had to describe your business using just a couple of words, what would they be?
DEREK: Unbiased Advice

Q5: What’s new in your business at the moment?
DEREK: Helping clients with purchasing property in Self-Managed Super Funds

Q6: Why do you do what you do? What made you start, and motivates you to continue with, your business?
DEREK: I saw the need for many businesses to get big end of town tax and finance advice at affordable cost to the client.  And we work on capped fees so there are no surprises and we don’t charge for phone calls or emails

Q7: Where’s your favourite local place for coffee, tea, or your favourite tipple?
DEREK: Cedar & Pine, Frenchies Cafe, Olive Cafe

Q8: What was your main reason for signing up with Central Business Associates? What does it mean to you?
DEREK: Being a member of a thriving business community

Derek, thank you so much for chatting to me today – it’s great to find out some more about your business, and I look forward to finding ways we can collaborate and help each other out in the future!

 

tinson-it-500

Hi Lorraine – Thanks for taking time out of your busy day to talk to me!
Delighted to have you as one of our first Associate Members after your company did some amazing work designing our logo, and also creating the Central Business Associates website! I am keen to find out more about your business, and let people know what motivates you. So let’s start by asking some questions about your business –

Q1: Business Name?
LORRAINE: Tinson IT Business Solutions

Q2: Your name, and position in the business?
LORRAINE: Lorraine Smith, Director

Q3: Describe your product or service.
LORRAINE: We’re all about websites! As an online marketing and web design agency, we focus on helping businesses with commercial clients to be found by THEIR ideal clients so that they can rapidly grow their revenue.

Q4: If you had to describe your business in 3 words, what would they be?
LORRAINE: Websites and SEO

Q5: What’s new in your business at the moment?
LORRAINE: Things move fast in the digital world, and it seems to be moving faster all the time. Website designs are big and bold. Tiles are in – think Windows 8 – which also inspires another design trend – flat. Flat is minimalistic, clean and 2 dimensional – say goodbye to drop shadows. In SEO, it’s all about content and things have been very busy with ‘Mobilegeddon’.

Q6: Why do you do what you do? What made you start, and motivates you to continue with, your business?
LORRAINE: We love helping businesses navigate the world of website design and SEO. The technical side of websites and SEO can seem like rocket science, we love working with businesses to understand what they want from their website and then develop a solution that will help them meet their goals.

Q7: Where’s your favourite local place for coffee, tea, or your favourite tipple?
LORRAINE: We are so lucky to have some really great coffee shops around, it’s hard to choose. Jimbo’s and Manly Cafe are always high on my list.

Q8: You’ve forgotten your partners/mothers/BFFs birthday – where’s your ‘go-to’ place that you can guarantee a successful purchase?
LORRAINE: Jenny McNamara Furlong @ Jmac-art, my go-to lady more and more. Jenny has some wonderful ideas, buying artwork doesn’t need to cost a fortune.

Q9: What was your main reason for signing up with Central Business Associates? What does it mean to you?
LORRAINE: There is a great sense of community in our area and there are so many small businesses, it’s great to be part of something that brings these businesses together.

Lorraine, thank you so much for chatting to me today – it’s great to find out some more about your business, and I look forward to finding ways we can collaborate and help each other out in the future!

Hi Kathryn – Thanks so much for taking time out of your day to talk to me – I know how busy your life is!
You were one of the early Associate Members, and a keen supporter of Central Business Associates before we opened, so I am very grateful to you for that, as well as all the wonderful graphic design work you have done for the business – flyers, business cards, and my amazing wall decals that you recently worked on for me. So tell me more about SteinArt, and about you!

Q1: Business Name?
KATHRYN: SteinArt

Q2: Your name, and position in the business?
KATHRYN: Kathryn Steinhardt, Owner

Q3: Describe your product or service.
KATHRYN: Graphic Design / Desktop Publishing – SteinArt makes your content and your information look great! From business cards, flyers, brochures and reports to info graphics, pull up banners and billboards. Leave it to us, so you can move on with more important things…your business!

Q4: If you had to describe your business using just a couple of words, what would they be?
KATHRYN: Graphic Design

Q5: Why do you do what you do? What made you start, and motivates you to continue with, your business?
KATHRYN: I’m good at it.  I enjoy seeing the excitement on someone’s’ face when they get their job back.  That moment when relief sets in, knowing they didn’t have to spend hours, days, weeks, trying to put something together themselves and it’s still not what they had in mind.  That’s why I do it and what motivates me.

Q6: Where’s your favourite local place for coffee, tea, or your favourite tipple?
KATHRYN: Coffee would have to be Bay Blends in Wynnum, and Tipple would have to be Cedar and Pine, Wynnum.  I like to drink local.

Q7: You’ve forgotten your partners/mothers/BFFs birthday – where’s your ‘go-to’ place that you can guarantee a successful purchase?
KATHRYN: I have to say just a general “gift card” for Westfield, Myer, or Lorna Jane.  When in doubt, adults love gift cards.

Q8: What was your main reason for signing up with Central Business Associates? What does it mean to you?
KATHRYN: I want to feel part of a community, and not feel like I’m alone working from a desk in my house. Coming into Central Business Associates energises me and motivates me.  I love making new connections and helping people connect as well.

Kathryn, thank you so much for chatting to me today – I am delighted that you are enjoying coworking at Central Business Associates, and I am pleased I have you close to hand when I need beautiful, creative graphic design to promote my business!

Hi Amy – Thanks for taking time out of your busy day to talk to me! Glad I caught you today, as I know how busy you are during your two full days you work from the business centre. Love the view from your Part-time office – you can see right out to our beautiful Bayside from your desk, and sitting across from you, I can even see Brisbane CBD in the distance!

So let’s start by asking some questions about your business –

Q1: Business Name?
AMY: Amy Jackson – Nurturing Confidence

Q2: Your name, and position in the business?
AMY: Amy Jackson – it’s all me!

Q3: Describe your product or service
AMY: Executive Coaching and Facilitation, supporting mid-level professionals and small business owners to be more confident in their thinking, self-management and strategic leadership.

Q4: If you had to describe your business in 3 words, what would they be?
AMY: Dynamic, Tangible Change

Q5: What’s new in your business at the moment?
AMY: I’ve just been invited to speak at the Qld Public Sector Women in Leadership Summit in September. I will be talking about leadership in complex times, and the habits we need to support female leadership in the public sector – very exciting!

Q6: Why do you do what you do? What made you start, and motivates you to continue with, your business?
AMY: I love the shift in energy and effectiveness that comes with a shift in confidence. I love facilitating and witnessing this shift and the impact it has on the world of and around my clients. I started because I wanted more autonomy and to make a more tangible impact than I was making in public policy at the time, and I wanted to create a work life that gave me flexibility for family life. I continue because people keep saying yes! I am motivated by knowing that most people could be so much more effective, and more comfortable in their own skin and life, if they felt more confident. I see many conflicts and workplace problems stemming from miscommunication, that often comes from defensive stances taken to protect low self-confidence. Each time we give someone else the skills of clear, confident communication and thinking, we have a real impact on everyone in their professional and personal lives. I love that!

Q7: Where’s your favourite local place for coffee, tea, or your favourite tipple?
AMY: Favourite tipple is Waterloo Bay at sunset, in the garden, with kids happily playing. Favourite coffee – how do I choose?! Early morning Dramanti’s, Frenchies for lunch, and a hot choc at Jimbo’s before school pick up!

Q8: You’ve forgotten your partners/mothers/BFFs birthday – where’s your ‘go-to’ place that you can guarantee a successful purchase?
AMY: The Collective. Every time. Leonie and Holly have saved my gift-forgetting self so many times!!!

Q9: What was your main reason for signing up with Central Business Associates? What does it mean to you?
AMY: I was ready to move on from the home office to a more professional space. It has opened up new opportunities for me both from clients through the door, and also from what I can now do with my clients that I couldn’t do from home (eg 1:1 presentation skills training). For me it means independence and collaboration nestling together! It means I feel more professional because I have to put shoes on (at least to get to the office!), and it means that every now and then someone else makes me a cup of tea. I miss that from an office environment!

Amy, thank you so much for chatting with me – it was great to find out some more about your business, and I look forward to finding out more as you spend time here in the business centre – have a great and productive day!